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I have a day job, so all orders ship on the 10th and 25th of each month. After shipping, orders usually take around 3 days to 1½ weeks to arrive depending on mail service. If you need the item shipped earlier for a gift or something feel free to DM me on Twitter. No guarantees, but I'll see what I can do.
Maybe. The best place to follow me for updates on what's coming to the shop is Twitter.
Sorry, I don't do refunds unless there's an issue with the shipment or item. We're forever bound by exchange of coin.
Bummer! Please send me a message on the contact page and I will get you a replacement or refund out ASAP.
That is not surprising! See the above question as the same applies here.